I am sad to convey I am let down in American Airline’s managing of this subject. We never ever acquired our baggage until late within the day on March 13th. To add insult to damage we have been charged $25 for each bag by American Airlines for our return flight home Regardless that we didn’t pay to examine our luggage on how to the Virgin Islands.
Hello，I wanted to ask questions about carry a cat within the U.S. to China, so I termed your Chinese service. The lady termed Annie picked my cellphone. I requested my concern and she or he explained †there is no way†I said anyone explained to me it is possible. She stated †They are really lying†she did not give me any rationalization. I chose to simply call yet again, An additional girl answered my phone.
Trying to transform a reservation day for the final 3 days/evenings. Each and every agent we have gotten has either transferred us from our phone building Yet another several hours hold out or has hung up on our contact.
.Stephanie,a supervisor was incredibly rude and the other agent explained to me ifI desired to go t oMonterey before I need to take a taxi.the agent didn't gave me the seats that Exclusive assistant experienced specified me as a consequence of my disability Ifound immediately after my third attempt Darlene
I checked in times back for flight 1329 from Phoenix to JFK. I'm booked in Top notch. I entered the Priority spot to uncover no line and two agents standing at respective counters without any “Placement Shut†symptoms wherever.
My daughter and I flew to Barbados for my Close friendâ€s funeral on Jul twenty third. We had a disservice and to the return flight, we were pressured to attend above one hour for just a wheelchair. It had been irritating, and as someone with cardiac health and fitness, it absolutely was rather Terrifying.
Ps I also mailed a criticism to AA through their wed internet site and attempted to solve this situation and I under no circumstances obtained a reaction. Just A different fictitious sport provided you by American
I don't just needed to squander $50 in baggage expenses, but I expert Awful landing by your pilots, incredibly crowded and little planes, impolite flight attendants, and full imbeciles that handled my baggage given that they Obviously have been illiterate and will not go through “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€
I have already been an AA shopper for over 25 several years. Your service is now disappointing to mention the minimum. It truly is in all parts of service from sign in to , tavel to baggage handling.
Should you be happy with your Business, and even have a head visit site of attempting to function within a thrifty manner. This demonstrates that you are quite challenged in carrying out this to start with.
Be sure to refund by entire fare such as the additional $twenty I compensated for That which you said was going to be far more room.
On Dec. fifth my spouse, Tamar and good friends Keith and Janet Burd And that i were being getting back from a 7 working day cruise on Celeb Cruise Strains. We were being scheduled to return from Miami to Louisville, KY through Charlotte on American flight 2448 at one:00 P.M.The flight was delayed and we were being susceptible to missing our connecting flight outside of Charlotte. The ticket agent certain us that we would have lots of time for making the link in Charlotte. Nicely, the flight received afterwards and later as well as the ticket agent then told us that we would need to make any connecting flight alterations in Charlotte. Once the plane at last arrived and all travellers boarded, there was One more delay as a consequence of mechanical issues. Then, the flight was cancelled and we were explained to to return on the gate the place an agent would rebook us. Alright so…..one hundred fifty travellers with a single agent !
I went to my hotel and put in the subsequent FOUR hrs on the telephone with AA within an try to provide the bag despatched to LGA initial thing each morning, exactly where I could be waiting around.
No gate supervisor on scene. Even now not telling the crowd with the gate a point. When. I requested was instructed the flight experienced boarded but not taken off. But no clarification concerning why. It’s not a weather conditions point plus the flight continues to be recreated.